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Resolved

Issue With Upstream Vendor

Jul 13, 2026 at 1:40am UTC
Affected services
Data Provider Status

Resolved
Jul 13, 2026 at 5:43am UTC

The upstream technology vendor has identified the issue and implemented a fix. We have unpaused GM globally and resumed trading.

Updated
Jul 13, 2026 at 4:55am UTC

The upstream technology vendor is experiencing elevated errors and we are investigating. We have paused GM globally and are working to resume trading as quickly as possible.

Updated
Jul 13, 2026 at 3:26am UTC

The issue with our upstream technology vendor has now been resolved. We have now unpaused GM and resumed trading.

Updated
Jul 13, 2026 at 2:30am UTC

Our upstream technology vendor is continuing to experience an outage, we have initiated a global pause for GM. We are working to restore trading as quickly as possible.

Created
Jul 13, 2026 at 1:40am UTC

Due to an issue with our upstream technology vendor, we have paused a number of assets until further notice.