Incidents | Ondo Finance Incidents reported on status page for Ondo Finance https://betterstack.ondo.finance/ en Issue With Upstream Vendor https://betterstack.ondo.finance/incident/960969 Mon, 13 Jul 2026 05:43:00 -0000 https://betterstack.ondo.finance/incident/960969#c7d5923e17d21d06fc8692e7de89cd359f66ed7e6cca2b2e70d406cbbcf520fe The upstream technology vendor has identified the issue and implemented a fix. We have unpaused GM globally and resumed trading. Issue With Upstream Vendor https://betterstack.ondo.finance/incident/960969 Mon, 13 Jul 2026 04:55:00 -0000 https://betterstack.ondo.finance/incident/960969#1f9bb83a412aa5b42fb74e01cbed4f1c6608061e23f93e771edabcd9f66c2045 The upstream technology vendor is experiencing elevated errors and we are investigating. We have paused GM globally and are working to resume trading as quickly as possible. Issue With Upstream Vendor https://betterstack.ondo.finance/incident/960969 Mon, 13 Jul 2026 03:26:00 -0000 https://betterstack.ondo.finance/incident/960969#08ecca69ed9db2b9d5696de3f73b455d3ac2bc0a1a65308beb9cc85243a9ea7e The issue with our upstream technology vendor has now been resolved. We have now unpaused GM and resumed trading. Issue With Upstream Vendor https://betterstack.ondo.finance/incident/960969 Mon, 13 Jul 2026 02:30:00 -0000 https://betterstack.ondo.finance/incident/960969#5369824268f74d33f1cf26419c6985e5dac03c3d6c43139ea647b6d86a1f5c72 Our upstream technology vendor is continuing to experience an outage, we have initiated a global pause for GM. We are working to restore trading as quickly as possible. Issue With Upstream Vendor https://betterstack.ondo.finance/incident/960969 Mon, 13 Jul 2026 01:40:00 -0000 https://betterstack.ondo.finance/incident/960969#fea44c951d1d5b3dfb7b433ce4cbdc669710e94daa43063c8f4de10436018133 Due to an issue with our upstream technology vendor, we have paused a number of assets until further notice. Elevated Error Rates https://betterstack.ondo.finance/incident/931482 Mon, 22 Jun 2026 20:44:00 -0000 https://betterstack.ondo.finance/incident/931482#bcf8c79c19c83c5965bce74f013ad51548c546988e8e7fffafebd99e63fd2dab We have identified the cause and implemented a fix. Elevated Error Rates https://betterstack.ondo.finance/incident/931482 Mon, 22 Jun 2026 20:08:00 -0000 https://betterstack.ondo.finance/incident/931482#81109693d58a1384563594bf9975fd0cc4e5d6e788babc01823d8df3ea1fc6d9 GM APIs are currently degraded with an elevated rate of HTTP 500 errors. Our engineering team is investigating the issue. Price Provider API polling latency https://betterstack.ondo.finance/incident/900897 Wed, 20 May 2026 14:55:00 -0000 https://betterstack.ondo.finance/incident/900897#2cbfbb8af794c1b5ac361c33a3dd9977efa0540832e39b6c490cd4d164333cc2 This issue has been resolved Price Provider API polling latency https://betterstack.ondo.finance/incident/900897 Wed, 20 May 2026 14:20:00 -0000 https://betterstack.ondo.finance/incident/900897#3d7c15e0eadf3e15c4eef9249af4c91149a8af7b976818f6f32d2c0937ebaf11 Price Provider API polling latency Issue with OHLC API https://betterstack.ondo.finance/incident/898343 Mon, 18 May 2026 03:05:00 -0000 https://betterstack.ondo.finance/incident/898343#d2a98725da7f054e2663795483d11eb8f40980d3df1145c03f36a3c30376a461 The issue with the API has been resolved. Issue with OHLC API https://betterstack.ondo.finance/incident/898343 Mon, 18 May 2026 02:30:00 -0000 https://betterstack.ondo.finance/incident/898343#dfd653639ee14b819a0946082abd2f54327c7d4bde1baa2382c099fdd159bdd1 The OHLC (Open, High, Low, Close) API is degraded and may respond with incomplete data. We are actively working to resolve the issue. Issue with upstream vendor https://betterstack.ondo.finance/incident/896436 Fri, 15 May 2026 05:50:00 -0000 https://betterstack.ondo.finance/incident/896436#586ed553bd282d4b5ba163b39e3b6f01ba37d7ec7dc98ffc7cd412c01fcfa335 The custodian has resolved the issue and trading has resumed. Issue with upstream vendor https://betterstack.ondo.finance/incident/896436 Fri, 15 May 2026 05:35:00 -0000 https://betterstack.ondo.finance/incident/896436#665c6aa2e9d0488b4334f758f09841fc432aff5fca5819ce843719b52014a4a0 The custodian has identified the issue and is working towards resolution. Issue with upstream vendor https://betterstack.ondo.finance/incident/896436 Fri, 15 May 2026 04:40:00 -0000 https://betterstack.ondo.finance/incident/896436#f81059dcfb0f9bd1b85051af79e9a522533c81cd0e750cf65370fdf3e941cd53 Due to an issue with our custodian, all trading is halted until further notice. Elevated error rate in APIs https://betterstack.ondo.finance/incident/865333 Mon, 06 Apr 2026 04:51:00 -0000 https://betterstack.ondo.finance/incident/865333#f1df1af09ed998fcceb1613fe6a88b62975b51b42434b17f8f07b86395750142 We have identified the cause and implemented a fix. Elevated error rate in APIs https://betterstack.ondo.finance/incident/865333 Mon, 06 Apr 2026 02:57:00 -0000 https://betterstack.ondo.finance/incident/865333#27e7593ffc079e5b2f58d7b288cce7d4220f7f0447c713493164ea683d93e908 GM APIs are currently degraded with an elevated rate of HTTP 502 errors. Our engineering team is investigating the issue. Elevated Latencies https://betterstack.ondo.finance/incident/861809 Tue, 31 Mar 2026 18:58:00 -0000 https://betterstack.ondo.finance/incident/861809#4ab7fb6e20a1375e685a7e86e17a42b90c5a8a9f8b28378ca90953695cbbb76c We are seeing consistent recovery now and will continue closely monitoring. Elevated Latencies https://betterstack.ondo.finance/incident/861809 Tue, 31 Mar 2026 18:45:00 -0000 https://betterstack.ondo.finance/incident/861809#8999f3898b8e5ef20f8c0f2b011ab0ae07d3812f532dd70148cd56398829f9ee We have rolled out a fix to mitigate the issue and are closely monitoring. Elevated Latencies https://betterstack.ondo.finance/incident/861809 Tue, 31 Mar 2026 18:34:00 -0000 https://betterstack.ondo.finance/incident/861809#44c87a264d7dd4543c3881d12ea8de1ce1507a8c6344cd6a748af493f39e541e We have identified an issue and are working to implement a fix. Elevated Latencies https://betterstack.ondo.finance/incident/861809 Tue, 31 Mar 2026 17:30:00 -0000 https://betterstack.ondo.finance/incident/861809#bdd799a02abe5b22ebed0a9917eb5e98d7109736ea4ecafedb0b858a84f124e0 The GM API is experiencing elevated latencies. We are investigating the issue. Elevated Error Rates https://betterstack.ondo.finance/incident/855639 Mon, 23 Mar 2026 20:30:00 -0000 https://betterstack.ondo.finance/incident/855639#535b8e0552186ae12d04818342c71c3be5b4b5573472a4bf9501f7a4c3e1bb83 We are seeing consistent recovery and are closely monitoring. Elevated Error Rates https://betterstack.ondo.finance/incident/855639 Mon, 23 Mar 2026 18:35:00 -0000 https://betterstack.ondo.finance/incident/855639#d65b92c171aaf3e4ec43f0fc17d84214f035ac73ca40e36ea64f6c2ab454e422 We have observed success rates return to normal for the GM API but we are still working to fully mitigate the issue. Elevated Error Rates https://betterstack.ondo.finance/incident/855639 Mon, 23 Mar 2026 17:53:00 -0000 https://betterstack.ondo.finance/incident/855639#4cb18547ee42c640c3d6045e0abb7da855e8c9263110208b9e692df6faa4e3e7 We have identified an issue and are working to implement a fix. Elevated Error Rates https://betterstack.ondo.finance/incident/855639 Mon, 23 Mar 2026 17:01:00 -0000 https://betterstack.ondo.finance/incident/855639#ffb8c8b5962b6ee44d1c967f7e2f33447472459ff5b1b1f5f862f9d895fc60d9 The GM API is experiencing elevated error rates. We are currently investigating the issue.